FAQs

Welcome to our FAQ page! Whether you're building your dream gaming setup, shopping for the latest releases, or looking for the perfect gift for a fellow gamer, we’ve got you covered. Below are answers to some of the most common questions our customers ask.

If you need more help, don’t hesitate to contact our support team, we’re always ready to assist!

🕹️ Products & Compatibility

Q: Are your gaming accessories compatible with all consoles?
A: Most of our accessories are compatible with popular platforms like PlayStation, Xbox, Nintendo Switch, and PC. Please check the product description for specific compatibility details.

Q: Do you sell digital game codes or physical copies?
A: We offer both! Digital game codes are delivered via email instantly or within 24 hours. Physical copies are shipped to your address and come with tracking.

🔄 Returns & Refund

Q: What is your return policy?
A: We accept returns within 30 days of purchase for unopened items in original packaging. Digital items (e.g., game codes) are non-refundable once delivered.

Q: How do I request a return or exchange?
A: Contact our support team with your order number and reason for return. We’ll guide you through the return process and provide a return shipping label if eligible.

💳 Orders & Payment

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and select buy-now-pay-later options like Afterpay and Klarna.

🎮 Account & Support

Q: Do I need to create an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track your orders, save your preferences, and get access to exclusive deals.

Q: How can I contact customer support?
A: You can reach us through our Contact Us page, email us atlilbradders@proton.me, or message us on social media.